Store Manager
DSW Designer Shoe Warehouse Atlanta, GA
DSW Designer Shoe Warehouse Atlanta, GA
1 month ago
See who DSW Designer Shoe Warehouse has hired for this role
DSW Designer Shoe Warehouse Atlanta, GA
1 month ago
- Report this job
Direct message the job poster from DSW Designer Shoe Warehouse
Tiffany Chew
Leader & Entrepreneur
General Summary: The Store Manager in each store assumes a leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences. Store Managers facilitate achievement of business results by providing uniquely responsive Customer service, compelling merchandise presentation, operational integrity, optimal staffing and Associate development. Store Managers achieve company objectives and enhance the DSW brand image by modeling and coaching behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. Store Managers develop and implement agile strategic plans to achieve business results. Store Managers are expected to foster teamwork and collaboration within their stores and districts. Store Managers lead the effort to ensure customers experience service that is Friendly, Helpful, Passionate and Real.
Reports to: District Manager
Essential Duties and Responsibilities:
Store Managers ensure customer satisfaction and operational excellence within the store by focusing on the following:
o Sales and Service: Implements financial plans to maintain KPI performance. Facilitates consistent, exceptional Customer experiences through the execution and ongoing development of the MOD role. Coaches the store team on the link between service behaviors and business results. Provides leadership,
feedback and recognition to improve financial performance and support the Company's Service Model, Values and Mission Statement. Ensures effective communication of direction and education to the team. Maintains optimal staffing and scheduling while being responsive to changes in traffic and business trends. Responds to customer feedback with a sense of urgency.
o Associate and Team Development - Ensures all open positions are filled in a timely manner. Recruits, hires and on boards managers and associates. Assesses teams' performance on an on-going basis and provides in the moment coaching, training and development to support the growth of the Company. Seeks opportunities for personal performance growth and demonstrates interest in building leadership skills. Manages daily associate relations issues and annual performance review process.
o Merchandising: Ensures store appearance and visual standards/presentation consistent with the DSW brand image. Responds to business trends by communicating information to District Manager as needed. Ensures store is compliant with established ”Brand Experience” standards.
o Operations: Manages resources to maximize financial goals. Leads by example and fosters knowledge and integrity with regard to compliance with company policy in all practices. Effectively uses resources and business partners to resolve issues with a sense of passion. Recognizes when to change strategic direction to attain and sustain maximum results. Educates team on the link between operational integrity and its’ impact on facilitating an exceptional Customer experience. Oversees daily store cleaning, recovery, maintenance and inventory. Uses monthly Ops Assessment to identify and correct operational deficiencies in the store. Ensures training is conducted regarding LP and Safety standards.
o Other Duties - Performs other duties as assigned by the District or Regional Manager.
Required Skills and Competencies:
Proven record of driving results
Excellent verbal and written communication skills
Proven ability to motivate others
Customer service skills
Time management skills
Professionalism
Basic computer skills, including e-mail, MS Word or other word processing program and Excel or other spreadsheet program
Physical Demands:
The physical demands of the job include:
o Moving and standing, including moving around the store to assist customers and associates. Must have the ability to spend up to 100% of working time standing or moving around the register area, the sales floor, and the stockroom.
o Lifting, including the ability to lift up to 50 pounds on an occasional to frequent basis.
o Physical activities include holding a scanning gun, keying and processing register transactions; lifting and
bagging merchandise, bending, stooping, pushing, pulling, climbing, stretching, and reaching on a
frequent basis.
o Finger dexterity (ability to affix price tickets, to write information on pre-ticketed items and to operate miscellaneous devices such as staplers, scanning devices and accessories, etc.). May involve operating an electronic terminal to complete sales transactions and receive cash, checks, credit cards, or other cash substitutes from customers.
-
Employment type
Full-time
Referrals increase your chances of interviewing at DSW Designer Shoe Warehouse by 2x
See who you know
Get notified about new Store Manager jobs in Atlanta, GA.
Sign in to create job alert
Similar jobs
-
Vice President of National Retail
Vice President of National Retail
United States
-
Retail Area Manager
Retail Area Manager
MINISO USA
Texas, United States
-
Director of Retail Operations
Director of Retail Operations
ASSOULINE
New York City Metropolitan Area
-
Retail Area Manager
Retail Area Manager
MINISO USA
Lawrenceville, GA
-
Retail District Manager
Retail District Manager
Pressed Juicery
San Francisco Bay Area
-
Retail District Manager
Retail District Manager
Dollar General
Nashville, TN
-
Retail Area Manager
Retail Area Manager
MINISO USA
Oklahoma City Metropolitan Area
-
District Retail Manager
District Retail Manager
Bachman's Inc.
Minneapolis, MN
-
Director of New Store Openings
Director of New Store Openings
Public Storage
Plano, TX
-
BALENCIAGA Store Director | Madison Avenue
BALENCIAGA Store Director | Madison Avenue
BALENCIAGA
New York, NY
-
General Manager (Retail) - Pittsburgh
General Manager (Retail) - Pittsburgh
Keller Executive Search International
Altoona, PA
-
Director of Retail Stores
Director of Retail Stores
Ring Concierge
New York, NY
-
Store Director- American Dream
Store Director- American Dream
East Rutherford, NJ
-
General Manager (Retail)
General Manager (Retail)
Keller Executive Search International
Monroeville, PA
-
Store Manager - Millenia Mall Orlando
Store Manager - Millenia Mall Orlando
LVMH
Orlando, FL
-
Retail District Manager
Retail District Manager
Goodwill Industries of Tulsa
Tulsa, OK
-
General Manager (Retail)
General Manager (Retail)
Keller Executive Search International
Bethel Park, PA
-
General Manager, Retail - Cannabis
General Manager, Retail - Cannabis
Green Meadows
Fitchburg, MA
-
Senior Director, Merchandising (Consumables)
Senior Director, Merchandising (Consumables)
Dollar General
Goodlettsville, TN
-
Vice President of Merchandising
Vice President of Merchandising
Veronica Beard
New York City Metropolitan Area
-
General Manager (Retail)
General Manager (Retail)
Keller Executive Search International
Greensburg, PA
-
General Manager (Retail)
General Manager (Retail)
Keller Executive Search International
Washington, PA
-
Retail Store Manager
Retail Store Manager
Boy Scouts of America
La Grange, IL
-
Store Manager
Store Manager
Thom Sweeney
Miami, FL
-
Retail Regional Manager
Retail Regional Manager
Tampa, FL
-
General Manager (Retail) - Pittsburgh
General Manager (Retail) - Pittsburgh
Keller Executive Search International
Richmond, VA
-
Director of Retail Stores, West Coast
Director of Retail Stores, West Coast
Valentino
Beverly Hills, CA
People also viewed
-
Retail Store Manager
Retail Store Manager
Kendra Scott
Deer Park, IL
-
Retail General Manager
Retail General Manager
GILLMAN HOME CENTER
Scottsburg, IN
-
Store Manager
Store Manager
ZARA USA
Troy, MI
-
General Manager, Retail
General Manager, Retail
Kettle Range Meat Company
Milwaukee, WI
-
District Manager Stores
District Manager Stores
Burlington Stores, Inc.
American Fork, UT
-
Retail General Manager
Retail General Manager
GILLMAN HOME CENTER
North Vernon, IN
-
Retail Store Manager
Retail Store Manager
Top Talent Recruiters
Windsor, CA
-
Retail Area Manager
Retail Area Manager
Molton Brown
Dallas, TX
-
Retail Store Manager, Sterling Virginia
Retail Store Manager, Sterling Virginia
Fortunoff
Sterling, VA
-
Director of Retail Operations
Director of Retail Operations
JustFoodForDogs
Irvine, CA
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub